Can 911 Find You As Fast As Uber Can? If Not, Blame Our Mobile Infrastructure

Small-cell antennas are crucial for ensuring the public can get the information and help needed during an emergency, says Mike Montgomery.


A whopping 95 percent of Americans own a mobile phone, and nearly two-thirds have a smartphone. That extra layer of communication should keep us safer in emergency situations, says Mike Montgomery, but only if first responders can trace our calls to our locations, and if warning systems are robust enough not to fail when we need them most.

(The wildfires that ravaged California last year with insufficient warning to some residents spring to mind as an example.)

“It is mind-boggling to think that more often than not, your pizza delivery person has more accurate location information than the paramedics — especially when you consider the fact that upwards of 80% of 911 calls originate from a mobile device,” says Montgomery, who argues that the first step in resolving the communications gap is updating our wireless infrastructure — in particular by deploying a network of small-cell antennas. Read what that entails here.